customer service

Customer service in Bratislava - the art of not giving a crap

Customer service in Bratislava - the art of not giving a crap

Recently I was asked what Bratislava should improve to sell itself better to the outside world as a great holiday or city-trip destination. I did not have to think hard about that, because the one thing it must improve is something we, both tourists and locals alike, need to deal with every single day - crappy customer service.